HAKI LIVE Privacy Policy

Last Updated: July 15, 2026 | Effective Date: July 15, 2026

Welcome to HAKI LIVE.

We value your privacy and the security of your personal information. This Privacy Policy explains what information we collect when you use HAKI LIVE, how we use and protect that information, and how you may manage your information.

Please read this Privacy Policy carefully before using the App. If you do not agree with this Policy, please stop using the relevant services.

1. Information We Collect

1.1 Account Information

When you use Sign in with Apple, we may receive:

• Your unique Apple user identifier;
• Apple authorization results;
• Your name or email address, if you choose to provide them;
• Your login time and login status.

When you sign in for the first time, the system will automatically generate:

• A user ID;
• A default nickname;
• A default profile picture.

This information is used to create and identify your account and maintain your login status.

1.2 Profile Information

When you edit your profile, we may process:

• Your nickname;
• Your profile picture;
• Your user ID.

This information may be displayed on your profile, as author information for your works, and in submission records.

1.3 Creation Content

When you use the creation features, we may process:

• Work title;
• Story text;
• Work cover image;
• Sound materials;
• Volume settings;
• Playback time ranges;
• Loop or interval playback settings;
• Mixed audio files;
• Creation and modification times.

This information is used to help you create, preview, save, and manage sound stories.

1.4 Photos, Files, and Microphone

When you actively use the relevant features, we may request access to:

• Your photo library, to select a profile picture or work cover;
• Your files, to upload audio files;
• Your microphone, to record sound materials.

We only access the relevant content after you actively choose to use the feature and grant permission.

You may refuse or disable these permissions in your device settings. However, the related features may no longer function properly.

1.5 Submission and Interaction Information

When you submit, like, or report a work, we may record:

• Submitted works and submission times;
• Review status and review results;
• Like status;
• Report reasons and additional descriptions;
• The time of each related action.

Works that pass review may publicly display:

• Cover image;
• Title;
• Story text;
• Audio content;
• Author nickname;
• Author profile picture;
• Number of likes.

1.6 Device and Log Information

To maintain the normal operation and security of the service, we may collect:

• Device model;
• Operating system and App version;
• IP address;
• Network type;
• Login and feature usage records;
• Crash and error logs.

This information is used to diagnose technical issues, protect account security, and improve the product experience.

2. How We Use Information

We mainly use collected information to:

• Create and manage user accounts;
• Provide login and automatic login services;
• Provide sound story creation, preview, and saving features;
• Process submissions, reviews, likes, and reports;
• Protect account and service security;
• Diagnose technical issues and improve product performance;
• Comply with applicable legal and regulatory requirements.

We will not use your personal information for unrelated purposes without proper authorization.

3. Information Sharing

We do not sell your personal information.

To provide the service, we may share limited information with necessary third-party service providers, including:

• Sign in with Apple services;
• Cloud server and file storage providers;
• Content safety and review service providers;
• Notification service providers;
• Crash and performance analysis service providers.

These service providers may only process information within the scope necessary to provide their services.

We may also disclose necessary information when required by applicable laws, courts, government authorities, or regulatory agencies.

4. Information Storage and Protection

We retain your information only for a reasonable period necessary to provide the service.

In general:

• Account information is retained until the account is deleted;
• Creation content is retained until you delete the work or your account;
• Submission and report records may be retained as necessary for review, security, and dispute resolution;
• Log information will be deleted or anonymized after a reasonable period.

We use reasonable security measures, including encrypted transmission, access controls, and security monitoring, to protect your information.

However, no internet service or electronic storage method can guarantee absolute security.

5. Your Rights

You may use the features provided in the App to:

• View your user ID, nickname, and profile picture;
• Edit your nickname and profile picture;
• Delete drafts and works;
• Remove likes;
• Withdraw eligible submissions;
• Disable photo library, microphone, file, and notification permissions;
• Request account deletion.

The account deletion path is:

HAKI LIVE → My → Account & Security → Delete Account

After your account is deleted, we will delete or anonymize account information and related data that we are not legally required to retain.

6. Public Content

Works submitted by you and approved through review may be publicly displayed to other users.

Please do not include the following information in publicly displayed content:

• Identification numbers;
• Bank or payment account information;
• Detailed home addresses;
• Private contact details;
• Other sensitive information that should not be publicly disclosed.

You must ensure that the audio, images, text, and other materials you upload are original or that you have obtained the necessary authorization.

7. Protection of Minors

Users who have not reached the legal age of consent in their country or region should use the App only with the consent and guidance of a parent or legal guardian.

Parents and guardians should guide minors in using the App and prevent them from publicly sharing sensitive personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy due to changes in product features, services, or applicable legal requirements.

If material changes are made, we may notify you through an in-App notice or another reasonable method.

The updated Privacy Policy will take effect on the date stated at the beginning of the document.